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Search for an answer, or read fixes for common problems like failed generations and upload errors. If you're still stuck, email our support team.
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Mon–Fri · 9AM–6PM IST
Browse by topic
Pick a category to jump to its FAQ answers, or to the docs for API questions.
Getting Started
Set up an account and find your way around.
- Creating an Account
- Signing In
- Resetting Your Password
- Dashboard Overview
- Getting Started Guide
AI 3D Generation
Get better models from your prompts and images.
- Text-to-3D
- Image-to-3D
- Prompt Writing Tips
- Generation Settings
- Exporting Models
3D Studio
Manage and edit your 3D assets.
- Import Models
- Edit & Optimize Assets
- Materials & Textures
- Scene Management
- Export Formats
API & Developers
Resources for developers integrating Outbaksho.
- API Authentication
- API Keys
- SDKs
- Webhooks
- Rate Limits
Billing & Subscription
Manage your account and subscription.
- Pricing Plans
- Upgrade or Downgrade
- Payment Methods
- Billing History
- Invoices
Account & Security
Keep your account secure.
- Update Profile
- Change Password
- Two-Factor Authentication
- Account Security
- Delete Account
Short reads on setup,
exports and billing.
The most-read guides
New to Outbaksho? Start with the first one on the list.
Fixing common issues
Quick fixes for the problems users run into most often.
AI Generation Failed
Check your generation credits, internet connection, and prompt quality before trying again.
Unable to Upload Images
Ensure the file is in a supported format (JPG, JPEG, PNG, or WEBP) and within the maximum upload size.
Export Failed
Verify the selected export format and retry the operation. Large models may require additional processing time.
API Authentication Error
Confirm that your API key is active and included correctly in the request header.
Answered by our team
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business days.
Can't find your answer?
Email us or submit a ticket with a short note on what happened, and someone from support will write back.
Quick answers
Get an answer from our team.
Tell us what you tried and what went wrong. If it's about a model, send the prompt or image you used.
Ask us about failed generations, exports, API keys and billing.